Refund & Cancellation Policy
Nutshell-media.com believes in helping its customers as far as possible and has, therefore, a liberal cancellation policy. Under this policy:
1- A full refund will be made if you secede to cancel our services within 12 hours of making the payment.
2- If you choose to terminate our services after 12 hours, you will be charged equivalent to the working hours put into the project. The balance will be credited to the account from which you made payment within 45 days of cancellation.
3- Cancellation of any service renewal should be made 10 days prior to the start of the next billing cycle.
4- If cancellations are made after the start of the billing cycle, then an amount equivalent to the working hours put into the project during that month will be billable, which the clients will be entitled to pay.
5- If you signed up for our services but did not make use of them, then you are still entitled to pay us.
6-Amount of refund will be credited to the account from which the payment was made within 45 days of service cancellation.
7- No cancellations are entertained for those products/services that you have obtained on special occasions/events/offers as Month end offers, discount promotions, Diwali, Christmas, New year, etc. These are limited occasion/events offers/scheme, and therefore cancellations are not possible.
SEO Refund Policy
Nutshell-media.com will not be liable for refund or guarantee of top search ranking under the following circumstances:
1- In case of effect on SEO ranking due to changes in search engines' ranking algorithm, policies, or functionality.
2- Link building, a part of SEO, is carried out based on your information. If the URLs given by you are incorrect, we will not be responsible for any subsequent errors, and there will be no refunds or money-back guarantees.
3- Nutshell-media.com will not be responsible for SEO results if the client engages with any other third-party SEO services.
4- Number of times and rank of a website appearing on the search list varies, and thus an immediate change in the search ranking cannot be guaranteed.
5- Any adverse effect on ranking due to changes in website content by the client or third-party service provider hired by them.
We make no guarantee that our SEO services will show the client's website in the top ten search rank. However, understand that we work in your best interest and put in our best effort to provide genuinely profitable results. Our goal is to make your life simpler and your business more lucrative.
* Nutshell-media.com reserves the right to change the above refund and cancellation policy at any given point without any prior notice.